DonatePrivacy Policy
Collection and Use of Personal Information
A Chance In Life collects personal information from visitors and other supporters only when they register to join our organization, make a donation online or offline, subscribe to our e-newsletter, or otherwise participate in our online community.
We collect the following personal information from you when you voluntarily provide it to us:
- Contact Information (such as name, email address, mailing address, phone number)
- Billing Information (such as credit card number, and billing address)
- Unique Identifiers (such as user name, account number, password)
We use this information to:
- Fulfill your donation
- Send you a donation confirmation
- Send you requested product or service information
- Respond to customer service requests
- Administer your account
- Send you a newsletter
- Send you marketing communications
- Respond to your questions and concerns
Choice / Opt-Out
You may choose to stop receiving our print or electronic marketing materials by following the unsubscribe instructions included in our emails or by phone at 212-980-8770 or by writing us at office@achanceinlife.org/.
Information Sharing
We will share your personal information with third parties only in the ways that are described in this privacy statement. We do not rent or sell your personal information to third parties. We may provide your personal information to companies that provide services to help us with our business activities such as processing your payment or offering customer service. These companies are authorized to use your personal information only as necessary to provide these services to us.
We may also disclose your personal information
- as required by law such as to comply with a subpoena, or similar legal process.
- when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
- to any other third party with your prior consent to do so.
Cookies and Other Tracking Technologies
We may use cookies, for example, to keep track of your preferences and profile information. Cookies are also used to collect general usage and volume statistical information that does not include personal information.
Links to Other Web Sites
Our site includes links to other web sites whose privacy practices may differ from those of A Chance In Life. If you submit personal information to any of those sites, your information is governed by their privacy statements. We encourage you to carefully read the privacy statement of any web site you visit.
Data Retention
We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services, contact us using the Contact Information provided below. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
To read our full Records Retention and Destruction Policy please click here.
Security
The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our web site, you can contact us in writing or by phone at 212-980-8770 or office@achanceinlife.org/.
Transaction Security
The personal information collected when you make a contribution by credit card is kept for the purposes of tracking your order and to provide a receipt of the transaction. This information is stored on an encrypted, secure server managed by a third-party commercial credit card processing institution.
Customer Testimonials / Comments / Reviews
We post customer testimonials, comments and/or reviews on our web site which may contain personally identifiable information. We do obtain the customer’s consent via email prior to posting the testimonial to post their name along with their testimonial.
Correcting, Deleting, and Updating Your Personal Information
To review and update or delete your personal information to ensure it is accurate, contact us in writing or by phone at 212-980-8770 or office@achanceinlife.org/.
Notification of Privacy Policy Changes
A Chance In Life may amend this privacy policy from time to time. We will post the revised policy on our website so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it. Your continued use of our website after the date that such notices are posted will be deemed to be your agreement to the changed terms.
Here is the EU Privacy Policy as of May 25, 2018
Contact Information
A Chance In Life is grateful for your support. If you have any questions about our Privacy Policy, the practices of our site, or your interaction with our site, please contact us at:
A Chance In Life
250 E 63rd St., Suite 204
New York, NY 10065
212.980.8770
office@achanceinlife.org/
To read our full Records Retention and Destruction Policy please click here.